Our Commitment to serving you
Our passion goes beyond great coffee and tea. Our passion and commitment is to give you what you deserve; great coffee and tea and great customer service.
We firmly believe, you have blessed us with the opportunity to do what we love to do; roast coffee and find great teas. We guarantee you that we will do everything we can to ensure you enjoy great coffee and tea and receive great customer service.
We are especially focused on doing three things exceptionally:
Roast each coffee to perfection and source the best teas
Ship every order immediately
Provide you with exceptional customer service support
We have no illusions of being perfect. If for any reason you are not completely satisfied with your order, we will correct your order, exchange the items you purchased, or credit your account, whichever you prefer.
Please feel free to call us at 877 265 6018 or email us at contactus@batianpeak.net. We would love to receive your feedback so that we can continue to improve what we love to do.